Here's a good joke..."How many boss's do you have to B_OW to get 2 promotions in 2 years?...All of them?" We have a new Operations Manager that was a lowly tech only 2 years ago. That means that he somehow was promoted to Technician Manager and then to Operations Manager within 2 years. From what I understand (from the techs that were on his team) he is a coniving, cutthroat, backstabbing little weasel and always has been. This man barely has 2 brain cells to rub together from all the vodka that he consumes and the only way that he can focus on his job if he has a "little hair of the dog" for breakfast. He reeks of alchohol and is evidently off of his bipolar medicine. He acts like a little brat when he doesn't get his way and is constantly abusing the technicians and office staff here @ the Orlando Sears Store. Funny thing is before he took over we were one of the top 5 units in the nation. Now we're like number 160 or something. Way to go Sears for promoting another useless piece of living tissue into managment. KUDOS.